![My Logitech mouse started having problems, so I contacted customer support. They requested video proof, the ticket number, and the serial number on the tag in a video, which I gave them. My Logitech mouse started having problems, so I contacted customer support. They requested video proof, the ticket number, and the serial number on the tag in a video, which I gave them.](https://cdn1.redmob.cc/picture/giant/nUE0pUZ6Yl9cYaWyMTDhnKDiqKtjMzWwqT5xn_p-ZF5dpTpcXltbHzIxGJ9vYzAwXI91rQOzLzA0ozEeMmtkYzcjMj3p9W/(RedMob.cc)_my-logitech-mouse-started-having-problems-so-i-contacted-customer-support-they-requested-video-proof-the-ticket-number.jpg)
My Logitech mouse started having problems, so I contacted customer support. They requested video proof, the ticket number, and the serial number on the tag in a video, which I gave them.
![My "secure" conversation with Logitech Support somehow ended up in another customer's inbox : r/LogitechG My "secure" conversation with Logitech Support somehow ended up in another customer's inbox : r/LogitechG](https://external-preview.redd.it/j-TJFdhNGSMcePMfi4ERx80Iao-I5WhNsaKjtGkaXm8.jpg?auto=webp&s=8af676b74de719c8f1c5bdb749ccfe15e80a7fff)
My "secure" conversation with Logitech Support somehow ended up in another customer's inbox : r/LogitechG
![My "secure" conversation with Logitech Support somehow ended up in another customer's inbox : r/LogitechG My "secure" conversation with Logitech Support somehow ended up in another customer's inbox : r/LogitechG](https://external-preview.redd.it/j-TJFdhNGSMcePMfi4ERx80Iao-I5WhNsaKjtGkaXm8.jpg?width=640&crop=smart&auto=webp&s=39b8d9bc4ed5be340b13b004b1d10a22151ddde8)